Privacy Policy

PCO Command (“we”) operates PCO Command, an inventory tool for pest control businesses. This policy explains what we collect, why, and the choices you have. PCO Command is a business tool — we do not sell your data or use it for advertising.

Information we collect

Account information. When you create an account we collect your name, email address, company name, and a password (stored only as a secure hash — we never see it).

Business data you enter. Offices and technicians, products, quantities, costs, equipment and vehicle details, suppliers, purchase orders, counts and adjustments. This is your company's operational data and belongs to you.

Usage and technical data. Standard server logs from our hosting and database providers, including IP address, browser type and timestamps, used to keep the service running and secure.

Camera. Barcode scanning uses your device camera in the browser. Images are processed on your device to read the barcode and are never uploaded or stored by us.

How we use it

To provide the service, authenticate you, send transactional email (confirmations, team invitations, password resets), keep an audit trail of stock movements, provide support, and protect against abuse. We do not sell personal information, and we do not use your business data to advertise to you.

Sharing your information

We share data only with service providers who help us run PCO Command, each bound to protect it:

• Supabase — Database, authentication and file storage
• Vercel — Application hosting and delivery
• Resend — Transactional email (sign-in, invites, resets)
• Stripe — Subscription billing and card payments

We may also disclose information if required by law, or as part of a merger or acquisition (in which case we will notify you).

Separation between companies

Each company's data is isolated at the database level. Users can only read or change records belonging to their own organization; this is enforced by the database itself, not only by the application.

There are two exceptions, both narrow.

The shared product catalog. When you save a product with a manufacturer barcode, that barcode, the product name, the unit and the container size are added to a catalog shared across companies, so the next company to scan the same item gets those details filled in rather than typing them again. It contains no company, customer, pricing or quantity information, and applies only to standard manufacturer barcodes. A size already recorded in the catalog is never overwritten by another company.

Our own view of how the service is doing. The people who operate PCO Command can see a summary across all companies: company name, plan and billing status, sign-up date, how many people, trucks and products a company has, when it was last used, and how often each person signs in and records stock. We use this to run the business — to know whether the service is being used, to spot a company that has stopped using it, and to understand our revenue. It does not include your stock records, product costs, inventory value, suppliers, orders or anything about your own customers.

Separately, our staff can access the underlying database where that is necessary to operate the service, fix a fault or respond to a support request from you. We limit this to what the task requires.

Cookies

We use only essential cookies required to keep you signed in. We do not use advertising or third-party tracking cookies.

Data retention

We keep your data for as long as your account is active. Inventory history is retained so your records and reports stay accurate. When you delete your company from Settings, its data is removed from our live systems; residual copies may persist in encrypted backups for a limited period before being overwritten.

Your rights

You can access and correct your data at any time inside the app, export your inventory and history as CSV from the Reports page, and delete your company and its data from Settings. Depending on where you live, you may have additional rights to access, correct, delete, or receive a copy of your personal information, and to be free from discrimination for exercising them. Contact us at builtbythefoot@gmail.com and we will respond within the time required by applicable law.

Security

Data is encrypted in transit and at rest by our infrastructure providers. Access between companies is restricted at the database layer, passwords are hashed, and administrative access is limited. No system is perfectly secure, but we take these protections seriously.

Children

PCO Command is a tool for businesses and is not directed to anyone under 16. We do not knowingly collect information from children.

Changes

We may update this policy. If we make material changes we will update the date above and, where appropriate, notify account owners by email.

Contact

PCO Command
8428 S Handcart Way, Sandy, UT 84070
builtbythefoot@gmail.com